Crisp Wooden Background

Servicing a guest member whose Driver’s License has recently expired

I hope this email finds everyone doing well during this uncertain time and adjusting to new working conditions. Laura Vann and I want to thank each of you for your continued dedication to providing shared branching services even though it can be a bit difficult right now.

In response to COVID-19 and the challenges we face in providing excellent service to not only our own members, but also our guest members, we wanted to address what to do when servicing a guest member whose Driver’s License has recently expired. We have researched our own states (Alabama and Georgia) as well as the surrounding states since we process guest member transactions for so many individuals from these states. A summary for each state is provided below. As always, when in doubt, please check with either of us or CO-OP’s Client Care. Also important to note is CO-OP’s response to the ongoing pandemic which is available on our website. They are empowering each credit union to make their own decisions regarding branch operations and Shared Branch service offerings.

Alabama - 60 day Grace Period for all Driver License and Non-License ID’s pursuant to Code of Alabama, Title 32-6-1.

Georgia - 120 day extension on MOST licenses. Please check the website if there are any questions.

Tennessee - 6 month extension for licenses expiring between March 12, 2020 – May 18, 2020. They have a letter (attached) that people affected must carry to provide the validity of their license.

Florida - 30 day extension for licenses expiring between March 16, 2020 – April 15, 2020

South Carolina - All licenses expiring between March 1, 2020 – June 30, 2020 will be treated as if they expire on July 1, 2020. Attached is a letter they are encouraging all South Carolinians to carry.

Mississippi - At the present time, they have not addressed this potential issue.

Again, I want to thank each and every one of you. We are here to help so please get in touch with us if you need anything.

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