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Laura Vann
Senior Director, Shared Branching

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Development of shared branching network in Alabama, Georgia, and Connecticut; training; and operational support.

+1 866.231.0545 ext 2181

Laura Heard
Operations Specialist

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Operational support and issue resolution for shared branching participants

+1 866.231.0545 ext 2131

Contact Us

Please Send General Questions To:

Please contact Shared Cooperative Services for the following:

  • Training Support
  • Billing Issues
  • Operating Rules & Regulations Questions
  • Grievances
  • Dispute Issues Between Credit Unions
  • Settlement Assistance
  • Access to Self-Study Training Modules
  • Adding New Locations to the Network
  • Technology-related Issues
  • Access to Marketing Portal

Please contact CO-OP Shared Branch Client Care for the following:

  • Data Navigator Issues
  • Fraud-Related Dispute Issues

+1 800.782.9042 option 3

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